# RealDeal Frequently Asked Questions (FAQ) Use this document to answer questions related to RealDeal website and provided services ## Property management services Questions and answers related to Exceptional property management service in Cyprus by RealDeal Estates ### What services are included in property management? Our property management covers the full cycle of property supervision, including: - Tenant search and screening - Rental agreements - Monthly rent collection & financial management - Handling bills, utilities, taxes, and common expenses - Property maintenance coordination and emergency repairs - Regular property inspections with detailed reports - Move-in/move-out management - 24/7 support for both owners and tenants - Access to your online Owner Portal with contracts, invoices, reports, and payment history ### How much does property management cost? - Long-term rental management: from 10% of monthly rent - Short-term rental management (Airbnb/Booking): from 20% of revenue - Rental Arrangement (tenant placement / contract preparation): 1 month's rent (VAT is not included). We provide a clear fee structure with no hidden charges. ### Do you handle property maintenance? Yes. We fully coordinate property maintenance, repairs, and emergency issues. - All expenses for materials and third-party contractors are pre-approved by the owner. - Costs are deducted from monthly rental income, and accompanied by invoices and receipts. - For large renovations or upgrades, we provide project supervision, budgeting, and contractor management. ### How do you find tenants? We follow a structured and transparent process: 1. Professional photography & listing optimization 2. Advertising on local and international platforms 3. Background and affordability checks 4. Drafting and signing of rental agreements 5. Collection of deposits and initial payments 6. Full move-in inspection with a report and photos 7. Move-out control and reconciliation of damages (if any) ### Do you offer financial reporting? Yes. Owners have access to regular statements, including: - Rental income - Maintenance and operational expenses - Management fees - Deposits held and released - Outstanding balances - Invoice copies and supporting documents ### Can you manage short-term rentals? Yes. We provide full short-term rental management, including: - Property preparation and staging - Professional photography - Listing creation and optimization - Platform management (Airbnb, Booking.com) - Guest communication 24/7 - Check-in / check-out coordination - Cleaning and linen service - Price optimization to maximize revenue - Monthly revenue reports ### Do you manage utility bills and common expenses? Yes. We can take care of: - Electricity, water, internet - Common expenses - Municipal taxes (where applicable) All payments are tracked and shown in your owner reports. ### How do you handle deposits? Deposits are collected, safely stored, and used only in case of: - Damage caused by tenants - Unpaid bills - Unpaid rent Any deductions are documented with evidence, photos, and invoices. ### Can you assist with legal and tax matters? We can help with: - Rental contract drafting according to Cyprus law - Registration of contracts (if required) - Guidance on tax obligations related to rental income - Cooperation with your accountant or tax representative We do not provide legal or tax advice but coordinate with certified professionals. ### Is there support for owners who live abroad? Yes. Part of our clients live abroad, and we fully manage: - Keys and access - Repairs - Tenant communication - Inspections - Payments - Reporting ### Do you manage empty or unused properties (non-rental)? Yes, we also offer vacant property supervision, including: - Monthly inspections - Utility monitoring - Airing and humidity checks - Preventive maintenance - Emergency response Perfect for holiday homes or investment properties awaiting renovation or sale. --- ## Renovations Questions ans answers related to renovation services by RealDeal Estates ### Do you work only in Cyprus? We currently focus exclusively on projects in Cyprus, but we are also exploring opportunities to expand into other markets in the future. Our team has successfully completed over 100 projects of varying complexity. ### How are you different from local contractors? We are an international team of specialists from the Baltic countries, known for high quality, precision, and a modern approach to construction. We strictly follow high standards, provide transparent reporting, and always meet deadlines. ### Can you help with land selection and project development? Yes. We support our clients at every stage — from selecting the right plot and designing the project to construction and selling the completed property. ### Do you provide a warranty for your work? Yes, we provide written warranties ensuring the quality and durability of our work. ### Is it possible to monitor the construction process remotely? Yes, we offer 24/7 online access to live video surveillance of the construction site, as well as regular photo and video progress reports. ### Do you work only with residential properties? No. We work on residential, commercial, and industrial projects — from small-scale renovations to complex industrial buildings. ### Can I order only part of the work instead of the full project? Yes, we are flexible in our cooperation — you can entrust us with the full cycle or only specific stages of the project. --- ## Flipping as a service Questions and answers to real estate flipping services by RealDeal Estates ### What is property flipping? Property flipping is the process of purchasing a property (often below market value), improving it through renovation, and selling it for a profit. ### How much does property monitoring cost? Our Smart Property Monitoring service costs just €29 per month and provides daily updates from our system tracking over 30,000 properties across Cyprus. ### What ROI can I expect in Cyprus? ROI depends on the type of deal. Typical returns range from 10–20% for standard deals, up to 80–100%+ for exceptional opportunities, and we help clients target up to 60% ROI on the best opportunities. ### What happens if I cannot sell the property quickly? If a quick sale is not possible, you can rent the property for short-term or long-term income until the market conditions improve. ### What is the cost of your full-cycle services? For a complete flipping cycle (search, analysis, purchase, renovation, sale/rent), our fees are 1.5% for purchase assistance, 10% for renovation management, and 3.5% for sale. We also offer subscription-based analytics. ### Can I order services separately? Yes, we provide full flexibility. You can order the entire process end-to-end or select only the stages you need. ### Do I have to invest alone? No, you can invest on your own or with co-investors, allowing you to take part in larger projects or diversify your portfolio. ### Do you work only in Cyprus? Currently, we focus on the Cyprus market, where we monitor 30,000+ properties and have established supplier and contractor networks. ### How long does the whole flipping process take? On average, from purchase to resale it can take 4–12 months, depending on property type, renovation scope, and market conditions. ### What types of properties do you work with? We specialize in distressed and undervalued properties, as well as market-priced properties with high renovation potential. ### How do you find the best deals? We use an automated monitoring system covering roughly 1,000+ listings daily, filtering for properties that match profitable flipping criteria. ### Can you guarantee a profit? No one can guarantee profits, as real estate is subject to market conditions. However, our data-driven approach and experience help minimize risks and maximize potential returns. ### What if I live abroad and cannot manage the process? We handle the entire process remotely for you, from property selection to sale, with transparent reporting and regular updates. ### Do you help with legal and notary processes? Yes, our team assists in all legal, notary, and documentation steps to ensure a smooth and compliant transaction. ### Do you work with mortgage or financing options? Yes, we can help structure deals with financing to boost ROI. --- ## Real Estate Analytics Questions and answers to Smart Real Estate Analytics services by RealDeal Estates ### Is this an official property valuation? No. We provide data-driven analytics and pricing estimates. If you need a sworn valuation for banks, legal matters, or official purposes, please consult a licensed surveyor. ### How long does the report take to arrive? Standard reports for buyers and sellers are usually delivered by email or WhatsApp within 1 hour after payment. In some cases, delivery may take up to 24 hours. Developer reports are delivered within 5 working days. ### Do you cover the whole of Cyprus? Yes — we cover Nicosia, Limassol, Larnaca, Paphos, Famagusta, and all major towns and villages. We do not provide reports for properties located in Northern Cyprus. ### Do you calculate ROI? Yes, we help build a basic financial model and estimate ROI for each listing. For in-depth ROI analysis, a separate fee may apply. ### What if I don't agree with the estimated price in the report? Our reports are based on the best available data and AI-powered models. If you need a certified valuation or legal appraisal, we recommend working with a licensed professional surveyor.