How to transfer an EAC electricity account as a tenant

How the transfer works

In Cyprus, the electricity account is not "renamed". When a tenant changes or a customer's name changes, the new customer signs a new Electricity Supply Agreement with EAC Supply and opens a new account in their own name. The previous customer's agreement ends automatically, and EAC issues them a final bill (EAC).

Where there is already an active account at the property, EAC requires the written consent of the existing customer to terminate their agreement.

1. 1

   Collect the documents listed below.

2. 2

   Apply online through the EAC Portal (after registering for EAC Supply services), or visit any EAC Supply Customer Service Centre.

3. 3

   Sign the new Electricity Supply Agreement and pay the transfer fee and, as a tenant, the deposit.

4. 4

   The previous customer's agreement is terminated and a final bill is issued to them.

Documents for individuals

• Tenancy agreement. An owner moving in uses the title deed or the sales agreement instead.
• ID card, passport or another legally valid identification document.
• Written, signed consent of the previous customer to terminate their agreement for the premises. Note (EAC): if the previous customer cannot be reached, you sign a solemn declaration instead, confirming that you are the new occupant of the premises and that there is no other customer or occupant there.
• A copy of an electricity bill, or the meter number for the premises.
• An official authorisation or power of attorney, if someone else applies for you.

Documents for companies

A company renting premises signs the agreement through a director or an authorised representative. It needs:

• the tenancy agreement;
• the certificate of company registration;
• the certificate of shareholders and directors;
• the company seal or stamp;
• ID of the person signing, with an authorisation certified by a certifying officer if they are not a director;
• the EAC Guarantee Document, signed by a director or shareholder;
• the previous customer's written consent (or a solemn declaration) and the meter number or a copy of a bill.

Fees and deposit

The fee is a regulated Distribution charge. The deposit depends on whether you own the property and on your citizenship (EAC deposit table):

Frequently asked questions